Dahua HDCVI DVR Support & Troubleshooting | Ai CCTV Help Centre


What is HDCVI DVR?

Dahua HDCVI DVRs provide high-definition analog video recording and live monitoring. Key features include multi-channel simultaneous display, HDMI/VGA output, motion detection, alarm input/output, remote access via P2P/DDNS, and scheduled recording.

User Manual & Specifications

Hardware Overview

Installation & Channel Setup

PDF Guides & GUI Manuals

Advanced Recording Modes

Remote & Mobile Access

Storage & RAID Configuration

Troubleshooting & Maintenance

Frequently Asked Questions

How to factory reset HDCVI DVR?
System > Maintenance > Default Restore. Enter the default code "000000" to reset all configs.
Why is my DVR offline?
Check network cables, ensure IP and gateway are correct, and verify port forwarding rules.
How do I upgrade my DVR firmware?
Download firmware, go to Maintenance > Upgrade, upload file, and reboot to apply updates.

Firmware & Client Software

Step-by-Step Configuration

Video Tutorials

Initialize & Login: Walk-through of first startup and admin access.

Network Config: LAN setup, port forwarding & P2P access.

Alarm & Motion: Configure detection ranges, alarm outputs.

Playback & Export: Scrub recordings and export clips.

Common Questions

How to factory reset HDCVI DVR?
System > Maintenance > Default Restore. Enter password: default “000000”.
My DVR is offline – what now?
Verify network cable, IP settings, and port forwarding. Test P2P connectivity.
Can I record audio?
Ensure mic-enabled channel, enable audio under camera settings and schedule.
How do I upgrade firmware?
Download latest firmware, go to Maintenance > Upgrade, upload file, then reboot.

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