Video Support centre

Expert Dahua Support & DMSS Help Center

Your AI-powered partner for CCTV & DVR security system support—up-to-date guides, troubleshooting, and peace of mind.

Why Choose Our Dahua Support?

Our AI-driven support page delivers the latest Dahua DMSS tutorials, security system troubleshooting, and best practices to keep your surveillance network running smoothly and securely. Whether you need step-by-step setup, password resets, or advanced configuration, we've got you covered.

With regularly updated video guides, FAQs, and expert tips, we help ensure your Dahua cameras and DVRs are always up-to-date and protected against vulnerabilities.

View All Original Video Links

Short: Solve DVR Offline (Part 2) Short: Solve DVR Offline (Part 1) Short: DMSS Setup (Part 2) Short: DMSS Setup (Part 1) Short: DMSS Setup (Part 3) Short: DVR Online Configuration (Part 3) Short: DVR Online Configuration (Part 2) Short: DVR Online Configuration (Part 1) Short: DVR Password Reset Short: Password Reset (Part 2) Short: Password Change Short: Automatically Set Date & Time Short: Change DMSS Account Password Short: Auto Set Date & Time on DVR Short: Reset Factory Settings Short: Export & Import Device Short: Motion Detection (Part 1) Short: Motion Detection (Part 2) Short: DVR Beeping Problem Short: Playback Recording in DMSS Short: DVR Online Config (full) Short: Add DVR to Smart PSS Short: Solve Camera Offline (full) Full: DMSS Setup Tutorial Full: Camera Offline Fix Full: Playback Recording in DMSS Full: Share Device with Another User Full: Add DVR to Smart PSS Full: Share Device Full Tutorial Full: DVR Playback Recording Full: Comprehensive DMSS Setup

Frequently Asked Questions (FAQs)

DMSS Setup on Phone (Part 1)

Install & configure the DMSS mobile app to connect with your DVR for remote monitoring.

DMSS Setup on Phone (Part 2)

Connect the DMSS app to your first camera by scanning the QR code and entering device credentials.

DMSS Setup on Phone (Part 3)

Fine-tune live view settings so your feed doesn’t look like a ’90s webcam.

Change DMSS Account Password

Secure your DMSS account by changing the default password to something strong.

Share Device with Another User

Grant camera access to another user without sharing your main credentials.

Solve DVR Offline (Part 1)

First-aid for when your DVR ghosts your network (spoiler: reboot isn’t always the fix).

Solve DVR Offline (Part 2)

Deep dive into IP and port settings—no more “Device offline” blues.

DVR Online Configuration (Part 1)

Enable remote access so you’re not chained to the rack in the server closet.

DVR Online Configuration (Part 2)

NAT rules and DDNS—because “It worked before” doesn’t cut it with home ISPs.

DVR Online Configuration (Part 3)

SSL and TLS basics so your stream doesn’t get hijacked by amateurs.

Auto Set Date & Time

NTP servers to the rescue—no more “footage from the future.”