Ai CCTV Video Support Hub
Free 4K tutorials • Updated weekly • Real help from Birmingham engineers
DMSS Setup on Phone (Part 1)
Install & configure the DMSS mobile app to connect with your DVR for remote monitoring.
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DMSS Setup on Phone (Part 2)
Connect the DMSS app to your first camera by scanning the QR code and entering device credentials.
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DMSS Setup on Phone (Part 3)
Fine-tune live view settings so your feed doesn’t look like a ’90s webcam.
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Change DMSS Account Password
Secure your DMSS account by changing the default password to something strong.
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Share Device with Another User
Grant camera access to another user without sharing your main credentials.
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Solve DVR Offline (Part 1)
First-aid for when your DVR ghosts your network (spoiler: reboot isn’t always the fix).
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Solve DVR Offline (Part 2)
Deep dive into IP and port settings—no more “Device offline” blues.
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DVR Online Configuration (Part 1)
Enable remote access so you’re not chained to the rack in the server closet.
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DVR Online Configuration (Part 2)
NAT rules and DDNS—because “It worked before” doesn’t cut it with home ISPs.
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DVR Online Configuration (Part 3)
SSL and TLS basics so your stream doesn’t get hijacked by amateurs.
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